Warranty Claims
We stand behind our work with a lifetime warranty. If you're experiencing an issue, fill out the form below and our service team will make it right.
What's Covered?
- Glass seal failures and fogging
- Hardware defects (locks, cranks)
- Frame warping or cracking
- Installation and sealing issues
- And much more...
Condensation Guidelines
Before submitting a claim for window condensation, please check your home's humidity levels. In most cases, condensation is a result of high indoor humidity rather than a window defect.
Outside Temp.Recommended Humidity
+20°F and aboveUnder 40%
+10°F to +20°FUnder 35%
0°F to +10°FUnder 30%
-10°F to 0°FUnder 25%
-20°F to -10°FUnder 20%
-20°F or belowUnder 15%
The Process
1. Submit Claim
Fill out the form with your details and issue.
2. Review
Our team reviews your submission within 48 hours.
3. Replacement Ordered
ETA on warranty work is 4-8 weeks.
4. Resolution
We schedule our service tech to come fix the issue.
Submit a Warranty Claim
Submit A Warranty Claim
Warranty Proof
(Please Provide your warranty/serial number by uploading a picture of it 9 Digit Number)
